Working with subject matter experts (SMEs) is an essential part of instructional design. They provide valuable knowledge and expertise that is necessary for creating effective and engaging learning experiences. However, it can also be a challenging process, as SMEs may have different priorities, communication styles, and expectations. As an instructional designer, it is crucial to find ways to work collaboratively with SMEs to ensure the best possible outcome for the learners. In this article, we will discuss some strategies that can help improve your experience, your SMEs’ experience, and the overall quality of instruction you design.
1. Establish a Strong Relationship
The first step in working with SMEs is to establish a strong relationship with them. This means taking the time to get to know them, their expertise, and their expectations. Building a rapport with SMEs can help create a positive working environment and foster open communication. It also allows you to understand their perspective and incorporate their ideas into the instructional design process effectively.
2. Define Roles and Responsibilities
It is essential to define the roles and responsibilities of both the instructional designer and the SMEs from the beginning. This will help avoid any confusion or conflicts later on in the project. Clearly outlining the expectations and tasks for each party will ensure that everyone is on the same page and working towards the same goal.
3. Involve SMEs in the Design Process
SMEs are experts in their field, and their input is invaluable when designing instruction. They can provide real-world examples, case studies, and practical applications that can enhance the learning experience. By involving SMEs in the design process, you can tap into their knowledge and create more relevant and meaningful instruction.
4. Communicate Effectively
Communication is key when working with SMEs. It is crucial to establish a regular communication schedule and stick to it. This can include weekly meetings, progress updates, and feedback sessions. It is also essential to communicate openly and honestly, addressing any concerns or issues promptly. By keeping the lines of communication open, you can ensure that everyone is on the same page and working towards the same goal.
5. Be Flexible
SMEs are often busy professionals with other responsibilities. It is essential to be flexible and understanding of their time constraints. This may mean adjusting deadlines or finding alternative ways to gather information from them. Being flexible and accommodating can help build a positive working relationship with SMEs and ensure their continued involvement in the project.
6. Provide Clear Guidelines and Expectations
SMEs may not have experience in instructional design, so it is crucial to provide them with clear guidelines and expectations. This can include templates for content creation, guidelines for providing feedback, and examples of what the final product should look like. By providing clear guidelines, you can ensure that SMEs are on the same page and understand their role in the instructional design process.
7. Acknowledge and Appreciate Their Expertise
SMEs are experts in their field, and it is essential to acknowledge and appreciate their knowledge and expertise. This can be done by involving them in decision-making processes, giving credit for their contributions, and recognizing their efforts. By showing appreciation for their expertise, you can build a positive working relationship and ensure their continued involvement in future projects.
8. Use Technology to Facilitate Collaboration
Technology can be a valuable tool for working with SMEs, especially if they are located in different locations. Online collaboration tools, such as project management software, video conferencing, and document sharing platforms, can help facilitate communication and streamline the design process. By utilizing technology, you can overcome geographical barriers and work more efficiently with SMEs.
In conclusion, working with SMEs may present some challenges, but by following these strategies, you can improve your experience, your SMEs’ experience, and the quality of instruction you design. By establishing a strong relationship, defining roles and responsibilities, involving SMEs in the design process, communicating effectively, being flexible, providing clear guidelines, acknowledging their expertise, and using technology, you can create a collaborative and productive working environment. Remember, SMEs are your partners in creating effective and engaging learning experiences, and by working together, you can achieve great results.
